Payment Policy
At Jepkip, we strive to make your shopping experience seamless and secure. Please read our payment policy to understand the options available to you:
Accepted Payment Methods
We accept the following payment methods:
- Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
Currency
All transactions are processed in GBP. If your local currency differs, your bank may apply a currency conversion rate or fee. Please contact your bank for details.
Payment Security
We prioritize your security. All transactions are processed through encrypted and secure payment gateways that comply with the highest industry standards. Your payment details are never stored on our servers.
Order Confirmation
Once your payment is successfully processed, you will receive a confirmation email with your order details. If you do not receive a confirmation email within 24 hours, please contact us at support@jepkip.com
Payment Issues
In case of payment failure:
- Ensure that your card details are entered correctly.
- Check that your card has not expired or reached its credit limit.
- Contact your bank to ensure there are no holds or restrictions.
If the issue persists, feel free to reach out to us at support@jepkip.com, and we’ll assist you further.
Refunds for Payments
Refunds for eligible returns will be processed back to your original payment method. Depending on your bank, refunds may take 5-10 business days to appear in your account.
If you have any additional questions about our payment policy, don’t hesitate to reach out. We’re here to ensure your shopping experience is smooth and worry-free!